“Michael arms his clients with tools to master multiple leadership styles, reinforce them in daily practice, and achieve new outcomes and business results.” –
Tenni Theurer, VP, Verizon Media
When leaders do this, magical things begin to happen: customers, partners and employees want to stay connected to the business and see it succeed. Drama gets dialed down and customer satisfaction goes off the charts—which all translates into sustained results from high performing teams who will breakthrough any barrier to success.
I come to it partly by birth—my maternal grandfather was the legendary Kurt Lewin, the psychologist known globally as a founding father of organizational development. My mother was a professor, my father a doctor—whose family experiences in the Holocaust motivated them to work on social justice. I grew up surrounded by people using scientific approaches to an array of interpersonal issues.
But my later life experiences—as a musician, a sailor, a dad and a consultant—are what solidified my belief in the power of resilience in life and in business.
I started practicing and studying this first as a systems engineer at EDS during their merger with General Motors (talk about a petri dish) and then later across a broad array of companies and relationships in my role as head of Learning Innovation for the pioneer of business team facilitation.
I was hooked. So when I left to start my own firm, I made developing resilient businesses a core part of my practice and even wrote my first book about it.
BTW—I am STILL a musician (catch my rock and blues band Storkzilla when you’re in the Bay area) and have the Grateful Dead t-shirt collection to prove it.
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