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Dealing with Abrasive Leadership: Change is Possible!

We have all worked with an abrasive or “toxic” manager, and as an executive coach, I am often helping my clients “deal with” a difficult manager they work for, or working directly with the manager others find abrasive and difficult. I have a love-hate relationship with these situations because I am attracted to the opportunity to show real value and change that will improve people’s lives at work, yet challenged by the difficulty of making a positive impact on a situation others have failed to change.

No, He’s Not Crazy, Mean, or Stupid: Understanding Others’ Difficult Behavior

As part of a large organizational change effort, a IT manager (“John”) was having a lot of trouble working with an external consultant (“Robert”) who was hired to assist with some technical aspects of the change initiative*. The internal manager, who is a senior leader in the organization and had worked there for many years, […]

How to Forge Resilient Relationships in the Heat of Change

Author Michael Papanek takes three decades of experience with clients ranging from Apple to Google and shares it in his new book, From Breakdown to Breakthrough: Forging Resilient Relationships in the Heat of Change. His framework helps leaders develop the confidence to take these relationships to the next level. I recently asked him about his work.

Hearing the Hardest Feedback

Sometimes the most important feedback is the hardest for us to hear. I have learned a simple way to give difficult feedback to someone who is defensive or resisting. How can you say such a thing! My wife and I have been very happily married for over 25 years but have also had our challenging […]

Michael’s Q+A with Actionable Books

With roughly 12,000 unique visitors each month, Actionable Books is a leadership site that offers tips, advice, and book reviews. They requested a Q+A with Michael about Kurt Lewin, resilient relationships and “heat”.  The interview is below…

Michael talks with Barry Moltz

Host Barry Moltz hears from Michael about resiliency in business relationships and what to do if you find yourself in a relationship where you are giving more than you get. Learn how to go From Breakdown to Breakthrough. Listen now.

Bells, Whistles, and iPhones: Successful Collaboration In the Blur of Technology & Tools

The business world is awash in technologies and tools that promise to enable us to work smarter, faster, more productively, and with more people — whether they’re colleagues across the company or around the world. Many new technologies are pegged as collaboration solutions or communications tools — like video and web conferencing, instant messaging, file […]

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